Legal
Privacy policy
This policy explains how File Willow Core handles personal information when you use filewillowcore.click or enquire about clinics.
What we collect
When you submit the contact form we receive your name, email, optional phone number, clinic interest, and message. If you call or email us directly, we keep the details needed to respond and schedule training.
Why we collect it
We use contact details to reply to enquiries, confirm seats, send session logistics, and manage cancellations or refunds. We do not sell personal information.
Cookies and measurement
Essential cookies keep the site working. If you accept optional measurement via the cookie banner, we may record anonymous usage statistics. Rejecting optional cookies does not block access to pages or forms. See our cookie policy.
Storage and access
Enquiry records are stored with limited access by studio staff. We retain them only as long as needed for scheduling, accounting, and legal obligations in Korea.
Disclosure
We may share information with service providers who host email or scheduling tools under confidentiality, or when required by law.
Your choices
You may request access to, correction of, or deletion of personal information we hold, subject to legal retention needs. Contact clinics@filewillowcore.click or +82-2-275-0994.
Contact
File Willow Core, 36-5, Seongwonroyalmaensyeon, Taepyeong-dong, Wansan-gu, Jeonju-si, Jeollabuk-do, Korea.